Personal data is information relating to your identity. This includes, for example, details such as name, address, telephone number and e-mail address. You do not have to provide personal data to use our website. In certain cases, however, we do need your name and your address and some other details so that we can provide the desired services.
The same also applies for sending information material and ordered goods or for answering individual questions. We tell you accordingly where this is required. Furthermore, we only save and process data that you have provided to us voluntarily and, where required, data that we gather automatically with the visit to our websites (e.g. your IP address and the name of the pages you open, the browser you use and your operating system, data and time of the access, search machines used, names of the files downloaded).
If you use services, only the data that we require for providing the services is generally gathered. If we ask you for more detailed data, this is voluntary information. Personal data is only processed to provide the requested service and for protecting own authorized business interests. We generally use the personal data you provided to answer your enquiries, to process your orders or to provide you with access to specific information or offers. If this is required to process your requests, we will forward your data to a representative office or a sales partner in the region responsible for you.
For maintaining customer relations it may also be required that we or a service provider commissioned by us will use this personal data to inform you about product offers or to carry out online surveys to better perform tasks and meet our customers’ requirements.
We will of course respect your wishes if you do not wish to provide your personal data for supporting our customer relations (especially for direct marketing or for market research purposes). We will neither sell your personal data to third parties nor market it in any other way.
We will only gather, process and use the personal data you provide online for the purposes you have been informed about.
The collection of personal data and its provision to state institutions and authorities that are authorized to receive information is only made within the scope of the respective applicable laws, or where we are obliged to do so by a court decision.
The following data is saved for organizational and technical reasons with use of our websites: The name of the pages you open, the browser you use and your operating system, date and time of the access, search machines used, name of the files downloaded and your IP address.
We analyse this technical data anonymously and for statistic purposes only, in order to constantly optimize our Internet presence and to be able to arrange our Internet offers even more attractively. This data is saved separately from other personal information on secured systems. Inferences to individual people cannot be drawn.
When you visit one of our websites we may have to store information on your computer as cookies. Cookies are small text files that are sent from a web server to your browser and are saved on your computer’s hard drive.
Apart from the Internet protocol address, absolutely none of the user’s personal data is saved. This information is used to automatically recognize you again with your next visit to our website and to make navigation easier for you. Cookies allow, for example, a website to adjust to your interests or to save your password so that you don’t have to enter it every time.
You can of course visit our websites without cookies. If you do not want us to recognize your computer again you can prevent cookies from being saved on your hard drive by selecting “Do not accept cookies” in your browser settings. Please consult the instructions of your browser manufacturer for the details of how this works. If you do not accept any cookies this can, however, result in function restrictions of our offers.
We have introduced technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All of our employees and all people involved in data processing are obliged to comply with the German Data Protection Act, among others laws, and to ensure confidential treatment of personal data.
With the collection and processing of personal data the information will be transferred encrypted to prevent any misuse of the data by third parties. Our security measures are revised continuously in accordance with technological developments.
Where you use external links that are offered within the scope of our websites, this data protection declaration does not cover these links. Where we offer links, we ensure that there are no violations of applicable law on the linked websites at the time the link is set. We have no influence, however, on the compliance of data protection and security regulations by other providers. Please inform yourself therefore on the websites of the other providers about the data protection declarations provided there.
You can receive information on the data we save regarding you at all times. You can withdraw your consent to the collection, processing and use of your personal data by us at any time.